Foursquare Can it Help Rent Apartments

November 29, 2009
By

Chicago Tribune reporter, has an excellent article outlining the the newest Social Media Craze, Foursquare. We have been fooling around with Foursquare at Urbane Apartments, as Foursquare is pretty popular in Detroit. We will update you with the results of our Urbane Lab Experiments with the successes and failures of introducing Foursquare as a means to help Rent Apartments.

David Kadavy steps into Noble Tree Coffee & Tea in Lincoln Park and clicks “check in” on his iPhone‘s Foursquare application.

His phone tells him six other people have also checked in, and it provides tiny pictures of them. The Foursquare application automatically updates his Twitter account — his 1,035 followers now know where to find him along with those half-dozen others.

The bearded 30-year-old Kadavy, a freelance Web designer and foodie (he has a “tweet what you eat” site) is playing an increasingly popular game that experts believe has a shot at turning social media into a money-making enterprise.

Playing Foursquare involves exploring restaurants, pubs and coffee shops in major metro areas. The payoff for playing can range from special deals or freebies at eating and drinking establishments to scoring points, Boy Scout-like badges and “mayorships,” essentially bragging rights for hanging out at particular locations.

“Foursquare, the thing that’s unique about it is that it has the opportunity to monetize restaurants, locations and activities that people would do — a little bit better than Facebook or Twitter does,” said Michael J. Lis, owner of Speck Media, a Chicago marketing firm.

Lis said he includes Foursquare when his firm designs social media strategies for clients that include Fortune 500 and smaller companies. “They’re moving forward really fast.”

Foursquare’s users have been increasing by 45 to 50 percent each month, according to the New York-based company. It boasts 100,000 users internationally and 5,000 in Chicago, where it’s been up for eight months. It’s already in cities from New York to Hong Kong and just last week doubled its base to more than 100 cities.

Ever since Twitter established itself among the world’s top social media sites in 2007, entrepreneurs have been trying to figure out how to turn the social media craze into a revenue stream.

Foursquare is among a handful of upstart companies that have tapped into the combination of social media and a user’s geographic location along with the fact that mobile phone game players seem increasingly open to meeting up with people they get to know online. Some tech bloggers call Foursquare the next Twitter, but Foursquare bills itself as a complement to Twitter — a way to take the connections and personas people create online and move those experiences into the real world.

“The coolest thing for me about Foursquare is that it turns life into a little game,” said Jeff Siarto, a 25-year-old Web developer who lives in Chicago’s Theater District. “Where can I go to get the most points? How did that person check in so many places? Ten more points, and I’ve got another badge. It’s a real-life board game.”

Keeping users entertained will be its ongoing challenge, according to Flurry, a mobile applications analytics company in San Francisco. It classifies Foursquare in its “location based social network” category.

“To keep users engaged, the company running the service has to frequently add new features, devising new ways to allow users to interact and remain entertained,” said Peter Farago, Flurry’s vice president of marketing.

Flurry estimates that out of every 100 new users, fewer than 10 will remain active on these systems two months later. The reason: There are fewer opportunities to launch the application than say, Facebook, because users have to actually be somewhere in real life in order to have a reason to use it.

Foursquare said that it is seeing user retention between 30 and 60 percent.

A year ago Foursquare, which 33-year-old co-founder Dennis Crowley named after the classic playground game, was little more than an idea sketched out on his kitchen table.

But it has emerged in only eight months as the hottest of its kind, surpassing competitors Gowalla.com (stamp your digital passport and earn rewards at the places that you visit), Brightkite.com (discover what’s happening in your neighborhood) and Loopt.com (pinch, tap and drag an interactive map to find your friends and what they’re doing), according to Compete.com, which estimates site traffic based on the daily browsing activity of over 2 million U.S. Internet users.

Before mobile applications became the norm, Crowley in 2004 founded Dodgeball.com, where users “checked in” their location and transmitted that information to friends via a text-message system. Google bought Dodgeball in 2005 and replaced it in March with a service called Google Latitude.

Crowley, who said he didn’t want to see the Dodgeball concept die, co-founded Foursquare in March with Naveen Selvadurai, the developer of such iPhone apps as WWJD, a sort of magic 8 ball where users you ask Jesus what he would do, and Drunk Dialer, which challenges users to dial when the numbers move around. In August, angel investors pumped $1.35 million into development of Foursquare, which counts many former Dodgeball users among its players.

Foursquare is focused on getting as many businesses as possible to add discounts and other promotions to Foursquare, said Tristan Walker, who is in charge of business development and is a second-year student at Stanford Business School.

So far, about 200 venues, as diverse as bars and frames shops, have promotions offering discounts and other perks to Foursquare users in the system. Later, those businesses will be asked to pay to include their promotions, Walker said. In New York and San Francisco, where Foursquare’s popularity is high, “mayors” drink free at their favorite bars and loyal customers get discounts. Crowley said they did not know exactly when they would switch to a pay-to-play platform for promotions. He said a lot of those details are still being worked out.

Eric’s background is rooted in the rental and real estate industries. He founded metro Detroit’s Urbane Apartments in 2003, after serving as senior vice president for a major Midwest apartment developer. He established a proven track record of effectively repositioning existing rental properties in a way that added value for investors while enhancing the resident experience.

He also established The Urbane Way, a social media marketing and PR laboratory, where innovative marketing ideas are tested. Eric has been featured in Entrepreneur Magazine and Business Week Magazine.

You can connect with Eric_Urbane on Twitter.

Eric also writes regular articles for the following publications;

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  • Dennis O’Neil

    I believe there's big opportunity for real estate to use Foursquare for business. I can't imagine how a LOCATION based game would not have an impact on a LOCATION centric product like leasing or buying real estate. I think Foursqaure has just scratched the surface.

  • Jonathan Saar

    I agree with Dennis. I just enrolled in the app this weekend and will try it out in the Atlanta area. I think it will be a fun way to attract consumers and I look forward to exploring ways the multifamily industry can take advantage of this.

  • Mark Juleen

    As a few have said on Twitter, I think Facebook will have a better chance of launching a similar or more interesting product. There is SOOOO much potential here, and real estate folks should get excited about this. I would recommend to all our multi-family friends that they get to know Four Square, add all their properties to the data base with some tips, and start using the application. Everyone should do this so you have a good understanding of how a location based service like this works. Then when Facebook launches their service and it takes off like wildfire (I guarantee it) you will be ready!

  • Eric Brown

    Dennis, Good Afternoon,We agree. We are fooling around with Foursquare at Urbane Apartments now, and will report our findings as they unfold.Would you have any interest in sharing your post as a Guest Post on the topic, I would love to post it over on a couple of other sites I blog at. Let me know your thoughts,

  • Eric Brown

    @Jonathan, Thanks for stopping by. I have been using it personally since last summer, and it is kind of cool, and sure seems to be picking up a lot of steam lately.

  • Eric Brown

    Hey Mark,Your advice is spot on, "Just start to experiment with how a location based service like this works"It IS the next big thing. Mike Brewer pointed out that techcrunch had an article about facebook which aligns with your theory, http://www.techcrunch.com/2009/11/28/facebook-foursquare/I think we could see some big changes with facebook soon with their purchase of Friendfeed, and possibly Foursquare next, or a replica product. Too your point, facebook has the audience and community already

  • Cait

    Have you guys ever heard of the service 'Rummble'? (http://www.rummble.com). I think that it has loads of functionality that you can't find anywhere else – as much as its interesting to find out who has been where, Rummble is all about personalising results for each user wherever you are. Although someone may check in to your property a lot, how do I trust that its somewhere I'd want to live? Rummble solves this problem linking reviews and ratings through trust.. providing a seamless way to find places I can rely on. Something worth looking into if I were you guys ;-)

  • Aimee Arrington

    After reading your post, of course I had to go log in and try it out. The first thing that popped up under new activity was someone talking about how they couldn't wait to move out of a community in Florida…wow! While I'm not sure how useful this will become for driving rentals in the near future, I can definitely see this as another place to keep an eye on for positive/negative reviews/ratings of properties.

  • michaellis

    Hi Eric -Thanks for featuring this article on your blog. When the Chicago Tribune interviewed me about Foursquare my thinking was that it is and excellent social media channel for restaurants, bars, apartment hunters, museums and anything else monetary in the real world. When you blend location based tools with interesting places and make it mobile – then you have a recipe for success. What's funny is Denis started Foursquare from a gaming perspective and look at what it has evolved into.The conversation continues on Twitter – check out Denis @dens and myself @mikeylis.cheers

  • Janie Coffey

    I'm a huge fan of foursqure, for it's game, social and marketing capacities. I think using it to market Apartments is a perfect idea. With a well written "tip", foursquare check-in peeps will see a tip about a nearby apartment and possibly know a little insider tip (ie "great dog park, salon, deals", etc. I've started to put all my listings on Foursqurea, but nothing will benefit as well as an apartment in a dense urban area with plenty of foursqurare users.

  • UrbaneWay

    Will Foursquare Help You Rent ApartmentsHi Janie, Much agreed, our Urbane Co-Work Space gets more check in's than all of our other communities combined, but something we see is that the more Twitter exposure we get, tends to align with increased traffic and rentals, and as more folks "check in" their feed typically goes to their Twitter Account,

  • UrbaneWay

    Will Foursquare Help You Rent ApartmentsHi Janie, Much agreed, our Urbane Co-Work Space gets more check in's than all of our other communities combined, but something we see is that the more Twitter exposure we get, tends to align with increased traffic and rentals, and as more folks "check in" their feed typically goes to their Twitter Account,