DITCH TRADITIONAL MARKETING AND GO IT ALONE Urbane Lab Project #050209

May 2, 2009
By

STOP BABYING AROUND
Things have changed, right? But don’t we hear that all the time? Perhaps a better question to that statement is; have you changed with the times? Are you willing to change the way you are marketing apartments?

Folks want to refer to themselves as “change artists” or “change agents”, but are those just popular buzz words to make it appear you are ahead of the pack.
I am met an old marketing friend for coffee last week. Not all that significant I suppose, except he fired me as a client several years ago. Our relationship continued for a while after the firing, but was never quite the same. Perhaps it was because we moved on and figured out how to build a Brand, Solo, We went it Alone absent another marketing agency.


IN HOUSE HAS ADVANTAGES

Now to be clear, I have nothing against marketing agencies and studios. They can serve a purpose, and can provide value. One thing my friend pointed out in our conversation was that today, their marketing studio competition is no longer other marketing studios, it is the freelance creative sitting at Peneria

It made me further think about how we are doing things. Today, anyone with photo shop can mostly be a graphic designer. Assuming you have the various files required, it is a matter of cut and paste. What used to cost $750 for floor plan collateral brochures can now be produced In House and emailed to Kinko’s for printing for a total cost of $39.

THE STAGE IS LARGER
Need a new logo? Need to add some freshness to your collateral material? You can really compound your efforts if you find that creative free lance resident. When you “look within” the chances of creating resident evangelist increases exponentially. Or toss it out to a larger stage at one of the dozens of open source web sites where you set the price you will pay, and graphic designers from all over the world send you submissions. You can even set up a voting mechanism.

When we started our business we paid $5,000 for our logo to be designed, and I thought it was really cool. A couple of years ago, a resident asked me if he could submit a new logo design for Urbane Apartments that more aligned to what the Brand really was. Note that the resident know more about the Brand than we did. Remember, your Brand isn’t what you think it is, it is what your Resident thinks it is. What they designed for us with the the blue background city scrape and new logo design he came up with blew me away. So did the price, $250 total, a nice benefit of being fired.

BUT WHAT ABOUT PR
Perhaps the best piece of the new change is the ease of distributing the message. Every company wants to get published, or you should. It really helps juice your Brand, and helps your Google Rankings. Start Blogging and start doing some of your own Press Releases. Start to create your own Long Tail. I encourage you to start today, you cannot buy a block of Long Tail from the local marketing store. It must be built over time. But when you do take the time to carefully execute a strategy, folks start talking about you, one story at a time, as they did with us at Business Week Magazine, Builder Magazine or Multifamily Executive.

Need some help laying out your Social Media Marketing Plan? Give us a ring. We have already done it, and can save you time and a whole bunch of dough. You need to start your Long Tail now,

Eric’s background is rooted in the rental and real estate industries. He founded metro Detroit’s Urbane Apartments in 2003, after serving as senior vice president for a major Midwest apartment developer. He established a proven track record of effectively repositioning existing rental properties in a way that added value for investors while enhancing the resident experience.

He also established The Urbane Way, a social media marketing and PR laboratory, where innovative marketing ideas are tested. Eric has been featured in Entrepreneur Magazine and Business Week Magazine.

You can connect with Eric_Urbane on Twitter.

Eric also writes regular articles for the following publications;

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  • jon moses

    Hi Eric, I think trained in house or freelance designers offer great value for companies of all types. But to suggest using so called “open source” design sites is simply wrong. If you need a graphic designer find a local one whose work you like, collaborate, and build a relationship, the design process can be a beautiful and intelligent thing fueled by research that the designers on those sites simply can’t afford to offer. Please don’t participate in spec work design sites they are regarded as evil by creatives such as myself.For more info regarding this topic please visit:http://www.aiga.org/content.cfm/position-spec-work

  • Eric Brown

    Hey Jon, Thanks for stopping by and leaving your comment. I appreciate your opinion. I also respect your specific expertise, you are a talented and creative designer.However, the tools and resources available today for a small business to create and publish has never been easier, and many small businesses are taking advantage of that, as they should.The bigger question is, how will the niche shops like yours crate value when many of the things that you used to charge pretty large sums for can be produced in house

  • jon moses

    Thanks Eric the respect is mutual, I think you are a very creative guy and the ideas you have come up with to market urbane are awesome.I guess i would need to know what specific tools and resources you are speaking of…If for tools you speaking of Adobe products like photoshop. They have been available for businesses to use for ages but it doesn’t make you a designer if you can use photoshop at least not an effective one. I think what a skilled designer brings to the table is far more than technical abilty. Great design is about daring ideas, intelligent concepts, and effective communication as much as it is about artistry and technical skill. I think ground breaking design happens when working with a client like yourself who already has fresh ideas or collaborating with a client that is open to having the designer play the innovative role.If for resources you’re talking about sites that down play the design process by creating a contest around the profession, then I can’t really qualify that as an legitimate resource. For the most part our clients love what we do with design but more importantly they love us. They value having a partner that knows there brand inside and out, and the sites that you reference just can’t compete w/ that.I think you are more unique than you think not every business owner has a super creative side, and to think that everybody can be a designer or communicate effective visually is not the case at all. Just because someone can pick up a pencil doesn’t mean they have what it takes to be a great writer.That being said I agree w/ you 100%. Every industry has to change with the times and phono creative is exploring some game changing ideas as we speak. I would love to get your feedback about some of these in the near future.